Providing Regular Informal Feedback – Let employees know you value and notice them by giving employees specifics! Even constructive feedback lets staff know you and your managers are paying attention and value employees’ contributions.
Don’t just share “good job” or “bad job” let staff know what specific actions, behaviors or tasks you want to see (or what positive behaviors you have seen them exhibit!)
Giving an Opportunity to Correct Behavior – Don’t just share the negative action, behavior or task you observed; share the correction, and the reason why it is important! Have your managers and supervisors log when they deliver specific feedback to staff in shift notes, daily logs, or in an email to our This email address is being protected from spambots. You need JavaScript enabled to view it. department. This activity is key for legally defensible corrective actions and even terminations when required.
Setting Clear Expectations – Remember to avoid using jargon, shop talk, or loaded statements! Try to break down big concepts into specifics actions, behaviors, or tasks. Instead of telling a staff member to “tidy up”, let them know that you would like them to “clean the windows, checking to make sure for a streak-free shine”.
Need help breaking down a big “ask” into an achievable task? This email address is being protected from spambots. You need JavaScript enabled to view it.! We are here to help!
Checking In – Team meetings, bi-weekly check-ins, or even delegating your supervisors to regularly have quick shift huddles are all easy ways to stay in-tune with your staff for opportunities for praise and improvement!
Curious for more information on Employee Retention? Check out this article on HR Today! Want to learn more about our coaching models? We are here to help and can tailor to your needs! Get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it.
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